Anger Management
Phase 01
- Introduction to Anger
- Types of Anger
- Anger Management Tips
- Identify Your Anger
- Anger and Aggression – Physical and Emotional Cues
- Beyond Anger – Anger Action Plans
- Common Myths About Anger
- Do’s and Don’ts
- Unhelpful Ways of Dealing with Anger
- Helpful Ways of Dealing with Anger
- Gaining Control
- A Word of Warning
- Using Coping Thoughts
- Using Relaxation Techniques
- Blowing Off Some Steam
Phase 02
- Separate the People from the Problem
- Objective vs. Subjective Language
- Identifying the Problem
- Using “I” Statements
- Working on the Problem
- Using Constructive Disagreement
- Negotiating Tips
- Building Consensus
- Identifying Solutions
- Solving the Problem
- Choosing a Solution
- Making a Plan
- Getting It Done
- Dealing with Angry People
- Understanding the Energy Curve
Phase 03
- The Triple A Approach
- Alter
- Avoid
- Accept
- De-escalation Techniques
- When to Back Away and What to Do Next
- Pulling It All Together
- Process Overview
- Putting It into Action