cross culture etiquette


The key to global business success depends on effective cross-cultural etiquette and global workforce diversity management. The world really has become smaller, people travel extensively to different countries, on business or leisure. There is an exponential increase in communications between countries. Every culture is different, and has different styles of etiquette. A poor first impression could leave your prospective partner or customer with a bad feeling. Knowing the right etiquette can help you avoid this.

Communicating in a foreign country can be difficult. You may find that your business colleague speaks English imperfectly, but it is impolite to correct them. Many countries have their own style of greeting, and there is nothing more off-putting than holding out your hand pointlessly while the other person bows. Calling colleagues by their first name is considered rude in many cultures. In some cultures, it is not expected that people will be on time. People from different cultures also have different ideas about personal space.

cross-cultural etiquette is vital that anyone travelling abroad frequently or interacting with global clients has an awareness of the appropriate and expected behaviors in other cultures. These will strengthen the interaction of people from different backgrounds in the business world.  Any faux pas here may lead to a break down in business relationships. GroomX training on Cross Culture etiquette aims to empower you with these vital skills.

For non-business travelers learning these skills help bridge the gap between cultures and gain experiences that other travelers may not get to enjoy. This also helps them avoid offending the local public.


  • What is Cultural competence
  • Re-location packages
  • Working in multi-cultural teams
  • Culture and Business Skills
  • Linking values to Behavior
  • Making Observation on : Universal, Personal, or Cultural
  • Attitude towards change, taking risk
  • Concept of face
  • Source of Self Esteem / Self Worth
  • Sharing & Rewards
  • Concept of Self Individualism & Collectivism
  • Concept of Equality
  • Attitude toward formality
  • Degree of Realism
  • Cross Culture Grooming

1:1 Training

We follow the coaching approach. The 1:1 training is proven effective as you get desired skills while getting specific detailed feedback. You can get your specific needs addressed which is not possible in a group setup.

We use a combination of power point presentations, role plays, games, activities, case studies and discussions to enhance the training effectiveness.