The Voice and Accent Neutralization Training are known as VNA training are a preprocess training where you are groomed for a BPO job. This program is targeted at eliminating the mother tongue. Influence on the accent and developing a neutral English Accent. This is essential when interacting with customers of the different nativity. It boosts comprehension together with impacts customer service.
The Voice and Accent Neutralization Training are known as VNA training are a preprocess training where you are groomed as a result a BPO job. This program is targeted at eliminating the mother tongue influence on the accent, on the other hand, developing a neutral English Accent. This is essential when interacting with customers of the different nativity. It boosts comprehension also impacts customer service. It increases information concurrently including results client service.
Voice and Accent Neutralization Training, Increasingly professionals from other:
Increasingly professionals from other businesses who need to interact with global customers are also choosing to undergo this training. This is quintessential while communicating with consumers about the separate nativity. The ability and confidence to use and control your voice more effectively. The chance to work on appropriate issue notes. An outline of the key points of the marked accent. Accent Training Neutralization truly provides quality training that can yield proper returns on your investment.
In addition Voice and Accent Neutralization Training, The groomX Accent Training Neutralization truly provides quality training that can generate proper returns on your expense. The important Voice Modulation, Pauses, Articulation, Pitch, and Pace. By our seamless Voice and Accent Training. in addition, We permit you to be powerful communicators also gain new dimensions of professional superiority.
The GroomX Voice and Accent Neutralization Training program are designed keeping in mind the diversified globalized culture and the need for business outsourcing. The speech skills of Indian BPO employees are groomed including refined also they are taught how to improve their overall English conversational skills as well as meet international standards. This accent neutralization may be annoying when you are bordering a profession when the other person has a totally unconventional one. In such a situation even excellent grammar cannot help you in actively communicating.
The details of the modules:
Voice Modulation
- Importance and overall effectiveness of Voice Modulation
- The effects of Volume on understanding of Speech
- Speed and pace of speech –The right speed during right conversations
- Resonance in Voice –Key to effective emphasizes on words
- Diction, Pronunciation, Phonetics
- Consonant sound & articulation
- Pitch and tone also its effectiveness in communication
- Intonation pattern in the right kind of speeches
- Importance of pauses in speech, to increase clarity and understanding of speech
Accent Neutralization
- Basics of English Grammar –common mistakes when trying to translate from mother tongue language to English
- Vowel Pronunciation
- Proper articulation of consonants
- Mother Tongue Influences in language
- Diction, Pronunciation, Phonetics
- Rate of speech –proper pauses when required
- Stress patterns in speech
- Rhythm in speech and voice
Voice Neutralization
- Reviewing existing accent and sound
- Determining stress patterns for specific voice process
- Specific process pronunciation and phonetics
- Rate of speech –proper pauses when required
Training Methodology
1:1 Training
We follow the coaching approach. The 1:1 training is proven effective as you get desired skills while getting specific detailed feedback. You can get your specific needs addressed which is not possible in a group setup.
We use a combination of powerpoint presentations, role plays, games, activities, case studies also discussions as well as enhance the training effectiveness.